Ruby General Hospital on Kolkata’s EM Bypass is a long-established private multispeciality hospital serving patients from the city as well as eastern India. The Anandapur hospital combines routine outpatient consultation with tertiary services in cardiology, cardiac surgery, neurology, neurosurgery, orthopaedics, gastroenterology, nephrology, oncology, pulmonology, obstetrics and gynaecology, paediatrics and other specialties. Its location on the EM Bypass makes it accessible from south and east Kolkata, while the hospital’s emergency, critical-care and diagnostic facilities support patients who need more than an office consultation.
Ruby’s OPD runs from 8:00 AM to 8:00 PM Monday to Saturday and from 8:00 AM to 2:00 PM on Sunday. Its booking desk operates longer on Sunday, but that should not be confused with the consultation window. Emergency, trauma, ambulance, pathology, pharmacy, dialysis and radiology support are available around the clock. This guide covers the EM Bypass hospital, appointments, departments, facilities and contacts.
Quick Overview: Ruby General Hospital Kolkata
| Particular | Details |
| Hospital | Ruby General Hospital |
| Address | 576, Anandapur, EM Bypass, Kasba Golpark, Kolkata, West Bengal 700107 |
| OPD – Monday to Saturday | 8:00 AM to 8:00 PM |
| OPD – Sunday | 8:00 AM to 2:00 PM |
| OPD booking phone | 033-66011800 |
| Alternate contact | 98301-72543 |
| Emergency / key support | 24×7 |
| ruby@rubyhospital.com | |
| Type | Private multispeciality tertiary-care hospital |
Ruby General Hospital Kolkata Address and Location
Ruby General Hospital is at 576, Anandapur on EM Bypass, near Kasba Golpark, Kolkata 700107. The location is convenient for the EM Bypass healthcare corridor and can be reached from Salt Lake, Park Circus, Gariahat and southern Kolkata through connecting roads. When booking transport, use the full Anandapur / EM Bypass address to avoid confusion with similarly named clinics.
Ruby General Hospital Kolkata OPD Timing
Ruby publishes broad OPD service hours. A particular consultant may see patients only during selected sessions within those hours, so the appointment time should take priority over the hospital-wide window.
| Service | Timing / Availability |
| Monday to Saturday OPD | 8:00 AM to 8:00 PM |
| Sunday OPD | 8:00 AM to 2:00 PM |
| OPD booking desk – Mon to Sat | 8:00 AM to 8:00 PM |
| OPD booking desk – Sunday | 8:00 AM to 4:00 PM |
| Emergency / trauma | 24×7 |
How to Book an Appointment
Patients can book through the hospital’s OPD tele-caller. Mention the specialty, consultant if known, and whether the visit is self-pay, corporate or insurance-linked. Prior booking is especially useful for senior consultants and weekend visits.
| Appointment Option | What to Know |
| OPD booking | 033-66011800 |
| Alternate contact | 98301-72543 |
| Corporate patient | Mention corporate status during booking so the correct desk/process can be advised. |
Major Specialities and Clinical Services
Ruby provides outpatient services across more than forty specialties, supported by inpatient units, operating theatres and critical-care facilities.
| Clinical Area | Key Services |
| Cardiac Sciences | Cardiology, cardiac diagnostics and cardiac surgery |
| Neurosciences | Neurology and neurosurgery |
| Orthopaedics | Bone, joint, trauma and operative orthopaedic care |
| Gastroenterology | Digestive-disease evaluation and related procedures |
| Nephrology & Urology | Kidney, dialysis and urinary-system care |
| Oncology | Cancer evaluation and treatment services |
| Pulmonology | Respiratory medicine and related diagnostics |
| Women & Children | Obstetrics, gynaecology, paediatrics and neonatal support |
Facilities and Diagnostic Services
Ruby combines consultation with diagnostic and round-the-clock support services, which is useful for patients who need same-day investigations or escalation to emergency care.
| Facility | Purpose / Availability |
| Emergency & Trauma | 24×7 emergency and trauma services |
| Critical Care | ICU, ICCU and NICU facilities |
| Cath Lab | Cardiac catheterisation and interventional support |
| Radiology | 24-hour imaging support for urgent and inpatient needs |
| Pathology | 24-hour pathology support |
| Dialysis | Round-the-clock dialysis support |
| Pharmacy | 24-hour pharmacy service |
| Ambulance | 24-hour ambulance service |
| Operating Theatres | Multiple OTs for surgical specialties |
Emergency and Urgent Care
Ruby provides 24×7 emergency and trauma services along with round-the-clock ambulance, pathology, pharmacy, dialysis and radiology support. Emergency patients should use the emergency route rather than the routine OPD desk.
Insurance, Cashless and Corporate Treatment
Ruby works with a wide range of TPAs, insurers and corporate organisations. Cashless approval is not automatic; it depends on policy terms and pre-authorisation. Patients should check the hospital’s current empanelment and the insurer’s approval before a planned admission or procedure.
| Patient Situation | What to Carry / Confirm |
| Cashless insurance | Carry insurance card, photo ID and policy/TPA information. |
| Corporate credit | Tell the booking desk you are a corporate patient and carry the required authorisation. |
| Reimbursement | Keep original bills, reports, prescriptions and discharge documents. |
What to Carry for an OPD Visit
| Item | Why It Helps |
| Photo ID | Useful for registration and insurance checks |
| Appointment details | Helps the OPD desk find the correct booking |
| Previous reports | Supports faster clinical assessment |
| Medicine list | Important for patients with chronic conditions |
| Insurance / corporate papers | Required for cashless or credit processing |
Ruby General Hospital Kolkata Contact Details
| Contact | Details |
| Address | 576, Anandapur, EM Bypass, Kasba Golpark, Kolkata, West Bengal 700107 |
| OPD tele-caller | 033-66011800 |
| Alternate contact | 98301-72543 |
| ruby@rubyhospital.com |
Frequently Asked Questions
1. Is the Sunday booking-desk timing the same as the Sunday OPD timing?
No. The Sunday OPD service window is published as 8:00 AM to 2:00 PM, while the booking desk can operate later. Always follow the actual appointment time.
2. Can I complete diagnostic tests on the same day as my consultation?
Often yes, depending on the test and available slot. Some imaging or preparation-based tests may need a separate appointment, fasting or prior authorisation.
3. Are emergency and diagnostic support available at night?
Ruby lists emergency, trauma, ambulance, pathology, pharmacy, dialysis and radiology support as round-the-clock services.
4. Should a corporate patient mention the employer while booking?
Yes. Mentioning corporate status early helps the hospital direct you to the correct billing or authorisation process and reduces delays on the day of the visit.
5. Can I walk in for a senior specialist without booking?
A walk-in may be possible, but availability is not guaranteed. Booking first is safer for senior consultants, subspecialists and weekend clinics.
