ESIC Medical College & Hospital at Basaidarapur is one of Delhi’s major Employees’ State Insurance referral institutions, serving insured persons and their families while also functioning as a postgraduate teaching hospital. Located on Ring Road in West Delhi, the hospital provides secondary and tertiary care across medicine, surgery, orthopaedics, obstetrics and gynaecology, paediatrics, ophthalmology, ENT, dermatology, psychiatry, respiratory medicine and other departments. Its role is different from that of a commercial private hospital because eligibility, ESIC records and referral pathways can affect how a patient accesses planned services.
ESIC’s published hospital material has listed routine OPD from 9:00 AM to 4:00 PM with round-the-clock emergency support. Because department schedules can change, patients should confirm the current clinic time before travelling. The current ESIC listing provides the Basaidarapur address and main telephone number. This guide explains the OPD process, departments, facilities, emergency support and documents that ESIC patients should carry.
Quick Overview: ESI Hospital
| Particular | Details |
| Hospital | ESIC Medical College & Hospital / Model Hospital, Basaidarapur |
| Address | Basaidarapur, Ring Road, New Delhi 110015 |
| Published OPD timing | 9:00 AM to 4:00 PM; confirm current department schedule |
| Emergency | Round-the-clock emergency services |
| Main phone | 011-25100664 |
| Primary users | ESI insured persons and eligible dependants, subject to ESIC rules |
| Type | ESIC government referral and teaching hospital |
| Location | Basaidarapur, West Delhi |
ESI Hospital Delhi Address and Location
The hospital is in Basaidarapur on Ring Road, New Delhi 110015. It serves a large part of Delhi’s ESI network and is commonly used as a referral centre for insured patients who need specialist or tertiary care. Patients should carry the exact ESIC referral or appointment details because the campus contains teaching, inpatient and diagnostic facilities in addition to routine OPD areas.
ESI Hospital Delhi OPD Timing
An ESIC hospital handbook has listed OPD hours from 9:00 AM to 4:00 PM. As this timing can be revised by department or administrative order, the safest approach is to call the current Basaidarapur main number before a planned specialist visit.
| Service | Timing / Availability |
| Routine OPD | Published as 9:00 AM to 4:00 PM; confirm before travel |
| Emergency | Round-the-clock |
| Diagnostic support | Published hospital information describes 24-hour diagnostic support for emergency/inpatient needs |
| Sunday / holiday clinics | Routine OPD availability may differ; confirm with the hospital |
How to Book an Appointment
Access to ESIC specialist services can depend on the patient’s ESI status and referral pathway. Patients referred from an ESIC dispensary or another ESIC facility should carry the referral paper and ESI identification so the receiving department can verify eligibility quickly.
| Appointment Option | What to Know |
| Main hospital enquiry | 011-25100664 |
| Referred patient | Carry ESIC referral/appointment paper and insurance details. |
| Emergency | Urgent cases are handled separately from routine OPD; follow the hospital emergency entry route. |
Major Specialities and Clinical Services
Basaidarapur is a multidisciplinary referral hospital. Its services include general specialties as well as critical-care and diagnostic support for patients who require more than dispensary-level treatment.
| Clinical Area | Key Services |
| Medicine | General and specialist medical care |
| Surgery | General surgical consultation and operations |
| Orthopaedics | Bone, joint and trauma-related care |
| Obstetrics & Gynaecology | Women’s health, maternity and gynaecological services |
| Paediatrics | Child health and paediatric inpatient care |
| Eye & ENT | Ophthalmology and ear, nose and throat services |
| Skin / Psychiatry / Chest | Dermatology, mental-health and respiratory services |
| Dental & AYUSH | Dental and selected AYUSH services as provided by the institution |
Facilities and Diagnostic Services
The hospital’s referral role is supported by diagnostic and critical-care infrastructure. Published ESIC material describes advanced imaging, intensive-care units and round-the-clock support services.
| Facility | Purpose / Availability |
| Critical Care | ICU, NICU and ICCU support |
| Imaging | CT and MRI capability along with routine radiology |
| Laboratories | Pathology, biochemistry and microbiology services |
| Operation Theatres | Surgical and emergency operation facilities |
| Rehabilitation | Physiotherapy and occupational-therapy services |
| Emergency | Round-the-clock emergency assessment |
| Diagnostics | 24-hour diagnostic support described for hospital services |
| Teaching Facilities | Postgraduate medical education and clinical training |
Emergency and Urgent Care
Basaidarapur provides emergency services separately from routine OPD. Urgent cases should report through the emergency route with available ESI identity and medical records, but treatment should not be delayed simply to organise routine OPD paperwork.
ESI Eligibility, Referrals and Patient Documents
For planned care, ESIC beneficiaries should treat their insurance identity and referral papers as essential medical documents. Eligibility and the correct referral route can affect registration, investigations and admission. Patients who are unsure of their status should verify it with their ESIC dispensary or hospital help desk before a non-emergency visit.
| Patient Situation | What to Carry / Confirm |
| ESI identity | Carry the ESI card/e-Pehchan or other accepted beneficiary proof. |
| Referral | Carry the referral document when sent from a dispensary or another ESIC unit. |
| Dependants | Bring documents needed to establish dependant eligibility where applicable. |
What to Carry for an OPD Visit
| Item | Why It Helps |
| ESI beneficiary proof | Required for verification of insured-person/dependant status |
| Referral / appointment paper | Helps route the patient to the correct specialty |
| Government photo ID | Useful for identity verification |
| Previous reports | Important for referral and follow-up care |
| Medicine list | Allows clinicians to review current treatment |
ESI Hospital Delhi Contact Details
| Contact | Details |
| Address | ESIC Medical College & Hospital, Basaidarapur, Ring Road, New Delhi 110015 |
| Main phone | 011-25100664 |
| Institutional email | deanpgi-basai.dl@esic.nic.in |
| OPD timing note | Published as 9:00 AM-4:00 PM; reconfirm current department timing |
Frequently Asked Questions
1. Can I go directly to Basaidarapur for every planned ESIC specialist visit?
Not necessarily. ESIC care often follows a dispensary or referral pathway. If you have been referred, carry the referral document; if not, confirm the correct route before travelling.
2. Is the 9:00 AM to 4:00 PM timing guaranteed for every department?
No. It is the routine OPD timing listed in ESIC hospital material, but department schedules can change. Call the hospital before a long-distance visit.
3. What should an ESI dependant carry?
Carry the beneficiary or dependant proof accepted by ESIC, along with photo ID, referral papers and previous medical records.
4. Are emergency services restricted to normal OPD hours?
No. Emergency services operate separately from routine OPD and are described as round-the-clock.
5. Should I bring reports from a private hospital or outside laboratory?
Yes. Bring relevant prescriptions, imaging and laboratory reports. The ESIC specialist can then decide which findings can be used and whether any tests need to be repeated.
